NorthBay has extensive operating and safety procedures. These policies and practices are reviewed both internally and externally and updated on a regular and as needed basis by senior staff and the NorthBay safety committee.
We have professional medical staff in our wellness center 24 hours a day. In addition, the NorthBay overnight team provides supervision and support on campus throughout the night. Additional management and facilities staff are on call 24 hours a day when not onsite.
NorthBay has an extensive radio network and PA system to ensure rapid campus-wide communication. This allows staff to immediately respond to any service requests or emergencies. Emergency call boxes are located throughout the campus and are connected to the NorthBay radio network. Our radio protocols ensure communication is professional, effective and efficient.
All of our staff who work with children are trained in child abuse prevention and recognition. This training is backed up by policies and structures that protect children such as adults never being alone with a child and indoor spaces designed to be visible and well lit.
NorthBay has an active shooter policy in place and staff are ALICE (Alert, Lockdown, Inform, Counter, Evacuate) trained, in partnership with the Cecil County Sheriff’s Department.